Qualified customers may obtain a Toyota Mobility Program Allowance Application from their Toyota dealership at the time of new vehicle delivery.
The applicant must present a prescription or note from a licensed medical doctor on physician’s letterhead, except as noted below. For a limited number of adaptations, such as hand controls and wheelchair or scooter hoists or ramps, no medical note or prescription is required. Running boards, trailer hitches, and pedal extenders are not reimbursable if they are available to order as a factory option or dealer-installed accessory. For pedal extender reimbursement, the customer must be medically diagnosed with a dwarfism condition. There is also a list of adaptions on the form that are considered obvious Mobility adaptions and do not require a doctor’s note.
The adaptive equipment must be installed within 12 months of vehicle purchase or lease by an authorized VMI/Braun dealer. A Mobility Program Allowance Form must be submitted to Toyota Canada Inc. within 90 days of complete installation of adaptive equipment.
Toyota Mobility Assistance Program Application form and supporting documents are to be sent to Mobility@toyota.ca or 1 Toyota Place, Scarborough ON, M1H 1H9 ATTN: Fleet. The customer or dealer is able to submit the application.
Adaptive driving or passenger equipment includes, but is not limited to, wheelchair or other lift equipment, hand or other driving controls, and lifts or cart storage.
Upon verification of the request, a cheque will be mailed directly to the customer, or payment will be made via Electronic Funds Transfer (EFT). See your Toyota dealer for further details and eligibility requirements.