AODA SCRIPT :15E – TOY-7214 Awareness GENUINE PARTS

[Percussive music plays.]

[A woman in a kitchen is making a fruit smoothy. She reaches for a cup lid lying on the counter beside her rolled up yoga mat.]

[VOICE OVER: “Kate cares about what’s right for her body.”]

[The woman caps her cup, grabs her yoga mat, and exits the kitchen through the wall behind her as it slides opens to reveal a Toyota Service Centre.

[VOICE OVER: “That’s why she chooses Toyota Parts & Service”]

[She is greeted by a smiling Toyota technician.]

[The woman nods and smiles in response to the technician.]

[VOICE OVER: “because they care about what’s right for her Toyota.”]

[Seated in her vehicle, the yoga woman fastens her seat belt, and waves goodbye to the Toyota technician who closes her car door.]

[VOICE OVER: “ Like using Toyota Genuine Parts.”]

[The Toyota technician waves good-bye as the woman drives away.]

[Toyota logo appears on red background beside the smiling Toyota technician.]

[A caption reads: “GENUINE PARTS”. It then quickly changes to “PARTS & SERVICE”]

[A large caption reads: “Let us care about the details.”]

[VOICE OVER: “Which keep her Toyota running its best.”]

[Toyota logo appears on white background.]

[Percussive music fades to silence.]

[Upbeat music plays.]

[Title, “Inside Look — Toyota Genuine Motor Oil and Synthetic Motor Oil”]

[Toyota synthetic motor oil is highlighted.]

Narrator: Toyota Genuine Motor Oil and Toyota Genuine Synthetic Motor Oil are specially designed to protect your engine and help keep it performing at its best.

[A technician pours oil into a funnel.]

[A caption reads: “Approved and recommended for use in your Toyota”]
So you can drive with confidence.
They are the only motor oils approved by and recommended by Toyota for use in your Toyota.
[A Toyota vehicle drives along the road.]

[An engine is highlighted.]
Specially formulated and engineered for your engine, their unique combinations of base stocks and additives fulfill five separate functions.
[A caption reads: “5 separate functions — Lubrication to reduce friction
Cooling to absorb heat
Sealing function
Cleansing function
Rust and corrosion prevention”]
They:
Lubricate
Absorb heat
Seal
Clean
and
Prevent rust and corrosion.

[A Toyota vehicle drives along the road.]

[A caption reads: “Laboratory engineered for all-around protection”] ***’all-around’ should be ‘all-round’

[A vehicle drives in winter and summer.]

Toyota Genuine Synthetic Motor Oil is laboratory engineered to provide all-round protection — especially in very hot— and very cold conditions, lound in our Canadian climate.
[A dashboard is highlighted.]
This can help you with faster cold starts and fuel economy.
[A caption reads: “Details make the difference.”]
Details make the difference.]
[The Toyota logo appears.]
Thanks for taking an Inside Look at your Toyota.
[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look—Toyota Premium Batteries]

[Upbeat music plays.]

[A Toyota vehicle drives along the road.]

Narrator: You depend on your car battery every time you drive.

[Labels point to electrical system parts.]

[A caption reads: “Dynamic force engine”]

[A caption reads: “Power Control Unit”]

[A caption reads: “Battery”]

[A caption reads: “Motor”]

[A caption reads: “Generator”]

[A caption reads: “Power split device”]

[A screen displays Energy Monitor information.]
Not just to start the engine but to power all the different electrical systems in your Toyota, from lighting to climate control to infotainment.

[A Toyota vehicle drives along the road.]
Over time, factors such as driving conditions, operating cycles, driving habits, and simple aging can deteriorate your battery’s performance.

[A caption reads: “Average battery life expectancy in Canada is 4.5-5 years”]
The typical life expectancy of a light car or truck battery in Canada is about 4 and a half to five years.

[A technician checks a battery.]

[A caption reads: “Get a battery check regularly”]
That’s why it’s important to have regular battery health checks performed by your factory-trained Toyota service technician, who can test the life of your battery, and assess the risk of failure.

[A technician replaces a battery.]
If it's time to replace your battery, only Toyota Premium Batteries have been designed, engineered and rigorously tested to Toyota's high standards.
They match your Toyota’s precise needs in size, terminal configuration and electrical performance —including such factors as Cold-Cranking Amps, to ensure consistent winter starts.

[A technician removes a battery.]

[A recycling logo is highlighted.]
To help protect the environment, Toyota also encourages its dealers to recycle batteries in an environmentally responsible manner, so virtually 100% of the components within an individual battery are recycled, and can be reused in new batteries.

[A battery is highlighted.]

[A Toyota vehicle drives along the road.]
All Toyota Genuine premium replacement batteries installed by a Toyota dealer include a 24-month free replacement and up to 84 months’ prorated replacement limited warranty.
Get where you need to go with confidence.

[A caption reads: “Details make the difference”]
Details make the difference.

[A Toyota logo appears.]
Thanks for taking an Inside Look at your Toyota.

[Upbeat music fades to silence.]

Suggest adding disclaimer from Toyota.ca
++ Disclaimer: For Full Battery Warranty & Coverage information, please see the Owner’s Manual Supplement for your vehicle.
++What is not covered:
Batteries that have been opened, dropped, contaminated, cracked, frozen or otherwise damaged.Failures caused by the use of incorrect electrolyte. Recharging of discharged batteries. Batteries that have been damaged due to overcharging. Batteries where the warranty plaque has been altered or destroyed.

[Upbeat music plays.]

[Title, Inside Look]

[A caption reads: “Toyota Genuine brake components.”]

[A Toyota vehicle drives along the road.]

[The vehicle comes to a stop.]

[People inside the vehicle are highlighted.]

Narrator: The brake components on your Toyota are part of a complex system designed to bring your vehicle to a smooth, safe stop, so you and your family can drive — and stop — with confidence and peace of mind.

[A brake rotor is highlighted.]

[A caption reads: “Brake rotors”]

[A caliper is highlighted.]

[A caption reads: “Brake calipers”]

[Brake pads are highlighted.]

[A caption reads: “Brake pads”]

[A brake drum is highlighted.]

[A caption reads: “Brake drums”]

[Brake shoes are highlighted.]

[A caption reads: “Brake shoes”]

Key components of the braking system include: rotors, calipers, brake pads, brake drums and brake shoes.

[A foot depresses a brake pedal.]

[A Toyota vehicle drives along the road.]

Applying the brakes on your vehicle creates friction forces, which slow down the vehicle, and friction creates wear.

[A man holds brake components.]

[A caption reads: “Friction causes wear, which is normal”]

So, it is normal for brake pads and shoes, rotors and drums to wear over time and use.

[A Toyota vehicle drives along the road.]

[A rusty brake component is highlighted.]

[A caption reads: “Rust can form on brake components”]

[A vehicle drives downhill on a dirt road.]

[A vehicle drives on a gravel road.]

[A caption reads: “Dirt can contaminate brake components”]

In addition to normal wear, driving in wet or winter conditions may lead to rust formation on various brake components — steep down-hills can result in high temperature of braking components — and gravel or muddy roads may contaminate components.

[A technician inspects a braking system.]

[A caption reads: “Your brakes require regular inspection and periodic servicing”]

For all those reasons, your braking system components should be regularly inspected and periodically serviced to ensure their continued safe and smooth operation.

[A Toyota vehicle drives along the road.]

[A technician replaces a wheel on a vehicle.]

[Toyota parts are highlighted.]

For your peace of mind, if a Toyota University Trained Technician advises that any part of your braking system requires servicing or replacement, you can count on Toyota Genuine Parts from your Toyota dealership.

[A brake component is highlighted.]

[A test instrument is highlighted.]

[A Toyota vehicle drives along the road.]

[A caption reads: “Toyota Genuine Brake Components are designed, engineered and tested specifically for your Toyota”]

Toyota Genuine Brake Components are designed, engineered and tested specifically for your Toyota, to provide optimal performance and reduced brake noise, promote even wear and smooth operation, and extend brake components longevity.

[A Toyota dealership is highlighted.]

[A vehicle enters the service entrance.]

[A Toyota vehicle drives along the road.]

When your braking system requires service, choose the safety and security of Toyota Genuine Brake Components, so you can keep on driving your Toyota with confidence and peace of mind.

[A caption reads: “Details make the difference”]

Details make the difference.

[The Toyota logo appears.]

Thanks for taking an Inside Look at your Toyota.

[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look]

[A caption reads: “Toyota remanufactured parts”]
[A Toyota vehicle drives along the road.]

[A guest talks with a Toyota representative.]

[Vehicle parts are highlighted.]

Narrator: If you should find it necessary to replace some major component in your Toyota, your service advisor might suggest replacing it with a Toyota remanufactured part, rather than purchasing a new unit.

[A caption reads: “Significant cost savings — with no loss of performance”]
Choosing a Toyota Remanufactured Part will provide you with significant cost savings—with no loss of performance.
[A Toyota vehicle drives along the road.]

[Vehicle parts are highlighted.]

[A caption reads: “Rebuilt is not remanufactured!”]
It is important to understand that there is a significant difference between “rebuilt” parts from an aftermarket supplier and Toyota “remanufactured” parts.
[A Toyota vehicle drives along the road.]

[An engine is highlighted.]
Aftermarket rebuilders typically repair or replace only the broken, worn or damaged components in any system.
[Transaxles are highlighted.]

[A technician works on a transaxle.]

[A caption reads: “Toyota Remanufactured Transaxle
Remanufactured at an approved Toyota facility
Adheres to Toyota’s strict specifications
Uses only Toyota approved OEM replacement parts”]
A Toyota “remanufactured” component must be truly remanufactured at an approved Toyota facility, adhering to our strict specifications and using only Toyota approved original replacement parts.
[A technician works at testing equipment.]

[A caption reads: “Advanced technology and quality control checks”]
Advanced technology and quality control checks are conducted at every step of the remanufacturing process to help to ensure that everything done meets Toyota’s stringent specifications.
[A Toyota vehicle drives along the road.]

[A caption reads: “Toyota remanufactured parts”]

[A compressor is highlighted.]

[A caption reads: “AC compressors”]

[An alternator is highlighted.]

[A caption reads: “Alternators”]

[Brake calipers are highlighted.]

[A caption reads: “Brake calipers”]

[A CV axle is highlighted.]

[A caption reads: “CV axles”]

[A starter is highlighted.]

[A caption reads: “Starters”]

[A steering rack is highlighted.]

[A caption reads: “Steering racks”]

[A transaxle is highlighted.]

[A caption reads: “Transaxles”]
Examples of Toyota Remanufactured parts available include AC compressors, alternators, brake calipers, CV axles, starters, steering racks, and transaxles.
[Toyota vehicles drive along the road.]

[A caption reads: “12 months or 20,000-kilometre warranty when installed at your Toyota dealership”]

[A Toyota dealership is highlighted.]
Toyota remanufactured parts also provide the peace of mind of a 12-month or 20,000-kilometre warranty when the unit is installed at your Toyota dealership.
[Transaxles are highlighted.]

[A technician at work is highlighted.]

[A Toyota Parts Distribution Center shipping label is highlighted.]

[Vehicle parts are highlighted.]

[A caption reads: “Toyota remanufactured parts meet all of Toyota’s demanding requirements”]

So, when you find it necessary to replace a major component on your Toyota, you can count on Toyota remanufactured parts to meet all Toyota’s demanding requirements, with careful attention to detail and quality.

[A caption reads: “Details make the difference”]
Details make the difference.
[The Toyota logo appears.]
Thanks for taking an Inside Look at your Toyota!
[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look—Toyota Fluids and Lubricants]

[An open hood reveals a vehicle engine.]

[A Toyota vehicle drives along the road.]

[A caption reads: “Fluids and lubricants keep your Toyota running smoothly”]

Narrator: Thousands of interconnected moving parts inside your Toyota rely on carefully engineered fluids and lubricants to keep them working smoothly, so you can drive with confidence.

[A container of Automatic Transmission Fluid is highlighted.]

Toyota Genuine Automatic Transmission fluid, is specially formulated, tested, and recommended by Toyota for use in Toyota’s highly-advanced automatic transmissions.

[A technician applies the product.]

[A caption reads: “Lubricates and cools to safeguard from wear and tear”]

It both lubricates and cools to help safeguard them against wear and tear from daily use.

[A container of Brake Fluid is highlighted.]

[A technician applies the product.]

[A caption reads: “Lubricates and prevents corrosion of brake lines”]

Specialized Toyota Brake Fluid not only transmits stopping power from the pedal to the wheels, it also lubricates internal brake system components and helps prevent corrosion of the metal brake lines.

[A container of Super Long Life Antifreeze/Coolant is highlighted.]

[A technician applies the product.]

[A caption reads: “Prevents engine overheating”]

Toyota Long Life and Super Long Life Coolants help protect your engine from overheating under high-stress loads, as well as ensure proper operation in cold weather conditions – down to minus 40 degrees.

[A container of Manual Transmission Gear Oil is highlighted.]

[A caption reads: “Designed with the precise balance of lubrication properties”]

[A Toyota vehicle drives along a dirt road.]

[A vehicle drives along a paved road.]

Toyota Premium Gear Oils are specially designed with the precise balance of lubrication properties required to meet the needs of all Toyota vehicles, whether front-wheel, rear-wheel or all- wheel drive — including those with Limited Slip Differentials.

[Four products are highlighted. They are Brake Fluid, Manual Transmission Gear Oil, Antifreeze/Coolant and Automatic Transmission Fluid.]

To ensure your driving peace of mind, be sure to replace your fluids and lubricants with Genuine Toyota products at the intervals recommended in the maintenance schedule for your Toyota vehicle.

[A caption reads: “Details make the difference.”]

Details make the difference.

[A Toyota logo appears.]

Thanks for taking an Inside Look at your Toyota.

[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, “Inside Look — Counterfeit Parts”]

[A Toyota vehicle is highlighted.]

[A caption reads: “Counterfeit parts are a big problem”]

Narrator: You might not even know it, but if you don’t buy parts for your Toyota from a Toyota dealership — you might be buying counterfeit parts.

[Automotive parts are highlighted.]

[A caption reads: “Toyota Genuine Parts”]

[An airbag deploys properly.]

[A caption reads: “Counterfeit”]

[An airbag deploys improperly.]

That’s right! ‘Fake’ watches and ‘knock-off’ designer handbags are not the only counterfeit products widely offered for sale, especially online.

[Toyota and TRD badges are highlighted.]

[A Free Bonus Offer is highlighted.]

While counterfeiting has become widespread across all industries, it has particularly impacted automotive parts.

[A wheel rim is highlighted.]

[A caption reads: “Counterfeit parts are sold online”]

The production and distribution of counterfeit parts, including counterfeit Toyota parts, is a booming, world-wide business.

[Brake pads are highlighted.]

And you may not be able to tell the difference.

[A caption reads: “Counterfeit parts can look very similar”]

The counterfeit parts may even be packaged with what appears to be legitimate Toyota branding.

[Toyota packaging is highlighted.]

But, while the packaging and parts may look the same, they are not the same.

[Air filters are highlighted.]

[A caption reads: “There’s no guarantee counterfeit parts will work correctly with your Toyota”]

They may not function properly, and they won't be guaranteed to work or be compatible with your Toyota and all its safety systems.

[An oil filter is highlighted.]

[A caption reads: “Examples of counterfeit parts

Air bags

Air and oil filters

Brake parts

Floor mats

Safety critical parts”]

The long list of counterfeit parts known to be sold illegally as Toyota Genuine Parts includes: airbags, air and oil filters, brake pads and master cylinders, floor mats, and many more, including some that are highly safety-critical.

[Two grilles are highlighted.]

[A Toyota vehicle drives along the road.]

Even seemingly cosmetic parts, such as grilles, may not properly accommodate your Toyota’s on-board sensors and cameras, which risks compromising your safety.

[A caption reads: “Counterfeit parts cannot come with any warranty by Toyota”]

The quality and safety attributes of these counterfeit parts is a huge unknown. One thing for sure is that Toyota can’t guarantee they are manufactured or tested to Toyota’s high standards and quality control requirements.

[A caption reads: “What protection do you have?’

So, what protection do you have from such counterfeit parts?

[A caption reads: “Look for Toyota Genuine Parts at your Toyota dealership!”]

[A Toyota Genuine Parts display is highlighted.]

[Packaged parts are highlighted.]

Look for Toyota Genuine Parts at your Toyota dealership, developed specifically for Toyota vehicles and rigorously tested to meet Toyota’s high quality, safety and performance standards.

[A Toyota representative shows a part to a customer.]

For your safety and peace of mind, insist on Toyota Genuine Parts, available from your authorized Toyota dealership.

[A caption reads: “Details made the difference.”]

Details make the difference.

[The Toyota logo appears.]

Thank you for watching this Inside Look video.

Narrator says: ‘Thanks for taking an inside look at your Toyota’

[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look—Toyota Genuine Collision Repair Parts]

[Upbeat music plays.]

[Title, Inside Look—Toyota Fluids and Lubricants]

[A collision-damaged vehicle rests on a hoist.]

Narrator: Unfortunately, accidents happen, even to the most cautious drivers.

[Damage points are highlighted.]

If you’ve had an accident with your Toyota, you may be concerned about where it is repaired and the quality of the repair parts used.

[An Accidents and Repairs brochure is highlighted.]

[A caption reads: “You have the right to decide where to get your vehicle repaired.”]

[A caption reads: “This brochure can be found in the glove box.”]

It’s important to know that it is your right to decide where to get your vehicle repaired.

[A woman speaks with a person across a desk.]

[A caption reads: “Ask for Toyota Genuine collision repair parts”]

[Signage for a collision repair centre is highlighted.]

When you talk with your insurer, make it clear that you want your vehicle restored to its original factory specifications using Toyota Genuine Collision Repair Parts — and that you want the repairs performed by a Toyota Certified Collision Centre.

[Engineering designs are highlighted.]

Your Toyota has been engineered and manufactured to very specific standards.

[A collision-damaged vehicle is highlighted.]

[A caption reads: “These parts are engineered and designed specifically for your Toyota”]

Toyota Genuine Collision Repair Parts are designed specifically to meet these standards and subjected to the same tests and assessments as the original factory-installed parts.

[A technician checks over a repaired vehicle.]

[A caption reads: “To find a certified collision centre, please visit Toyota.ca or ask an authorized dealership”]

Repairing your Toyota properly requires detailed knowledge of these parts and how they were assembled.

[A technician makes a repair.]

[A caption reads: “Toyota-trained technicians know your Toyota best”]

If you choose a Toyota Certified Collision Centre, you can be confident that your Toyota is in the hands of trained expert technicians who know your Toyota best.

[A woman holds a key. She stands next to a vehicle.]

Using Toyota Genuine Collision Repair Parts, gives you peace of mind to get back on the road with confidence.

[A caption reads: “Details make the difference”]

Details make the difference.

[A Toyota logo appears.]

Thanks for taking an Inside Look at your Toyota.

[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look—Toyota Genuine Cabin Air and Engine Air Filters]

[Upbeat music plays.]

[A Toyota vehicle drives along the road.]

[A caption reads: “Vehicles and occupants need fresh air”]

Narrator: You and your Toyota engine have something in common: you both need clean, fresh air to breathe.

[A cabin air filter is highlighted.]

[An engine air filter is highlighted.]

[A Toyota vehicle drives along the road.]

Which is why Toyota Genuine Cabin Air and Engine Air Filters play a major role in keeping your vehicle healthy.
[Air filters are highlighted.]

[A caption reads: “Designed specifically for your Toyota”]

Toyota Genuine Cabin Air Filters are designed to help keep dust and debris from entering your vehicle’s cabin through the heating and cooling system.
[A technician removes a used cabin air filter.]

[A caption reads: “Filters trap dust, pollen and other unwanted particles”]

The filter traps contaminants such as dust, pollen and other unwanted particles.
[A caption reads: “Cabin air filters become clogged over time”]

[A Toyota vehicle drives along the road.]

These contaminants may be invisible in the air, but they’re readily apparent once trapped in the air filter, which can become clogged, over time, reducing airflow through your air conditioner and heater.
[A caption reads: “Your driving environment impacts the life of your filter”]

[A Toyota vehicle drives along a dirt road.]

The filter’s life can be further shortened if you regularly drive in heavy traffic, dusty environments, or on dirt roads.
[Cabin air filters are highlighted.]

You can choose from two types of Toyota Genuine Cabin air filters:
[A filter is highlighted.]

[A caption reads: “Electrostatic cabin air filter”]

Electrostatic, which holds a static charge to capture smaller particles, or
[A filter is highlighted.]

[A caption reads: “Premium charcoal air filter”]

Premium charcoal, which contains an added layer of activated carbon to help remove unpleasant odours.
[A technician removes an engine air filter.]

[A caption reads: “Clogged engine filters can result in reduced engine performance”]

Engine air filters eventually become clogged as well, potentially resulting in reduced engine performance, reduced fuel economy and increased emissions.
[An engine air filter is highlighted.]

[A caption reads: “Designed for proper fit and optimized air flow”]

Toyota Genuine Engine Air Filters have been engineered specifically for your Toyota engine for proper fit and optimized airflow, to ensure your engine gets the clean air it needs.
[A technician holds two filters.]

[A caption reads: “Replace your filters when needed.}

Be sure to have your filters inspected at the interval recommended in your Toyota’s maintenance schedule and replace them when needed with Toyota Genuine Cabin Air Filters and Toyota Genuine Engine Air filters.
[A Toyota representative hands keys to woman to a vehicle.

By using the right parts, you and your Toyota can both breathe easier!
[A caption reads: “Details make the difference.”]

Details make the difference.
[A Toyota logo appears.]

Thanks for taking an Inside Look at your Toyota!
[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look]

[A caption reads: “Toyota Touch-Up Paint Pen”]

[A Toyota vehicle drives along the road.]

Narrator: We know it’s important for you to keep your Toyota looking its best.

[A caption reads: “Preserve and enhance your Toyota’s appearance”]

[A touch-up paint pen is highlighted.]

[A blemish on a vehicle is highlighted.]

[A stone chip is highlighted.]

[A caption reads: “An affordable way to touch up paint chips”]

To help preserve and enhance its appearance, a Toyota Touch-Up Paint Pen enables you to repair small blemishes or stone chips on the paint surface – affordably yourself.

[Applicators at each end of the pen are highlighted.]

[A caption reads: “2-in-1 applicator]

[A caption reads: “Clear for light surface scratches”]

[A caption reads: “Colour for deeper scratches”]

The Toyota Paint Pen is a two-in-one applicator, with a clear coating for repairing light surface scratches on one end, and a one-step colour applicator for deeper paint scratches or chips on the other end.

[A hand holds a touch-up paint pen.]

[A Toyota dealership is highlighted.]

[Toyota vehicles drive along the road.]

[A caption reads: “Exact colours and finishes to match your Toyota”]

Made in Canada and sold exclusively at Toyota dealerships,they’re available in exact colours and finishes to match your Toyota.

[A touch-up pen applies coating.]

[A Toyota vehicle drives along the road.]

[A caption reads: Protect against rust and UV rays]

When properly applied, the touch-up coating can also help slow the appearance of rust and protect your vehicle’s surface from harmful UV rays.

[A hand removes a lid from a paint pen applicator.]

[A touch up paint pen is highlighted.]

[A caption reads: “Patented valve prevents spills”]

A patented valve mechanism prevents spills when opening the pen, and helps protect against hardening and colour change.

[A hand holds an open touch up paint pen.]

[A touch-up pen applies coating.]

[A caption reads: “Easy to use, one-step application”]

[A touch-up pen is highlighted.]

The single-step applicator, on either end, enables you to touch-up a blemish in one quick and easy application, by following the detailed instructions provided on the pen’s peel-off label.

[A video screenshot is highlighted.]

[A caption reads: See how-to-use video at Toyota.ca.”]

Video instructions are also available at toyota.ca.

[A Toyota vehicle exits a dealership service door.]

[A Toyota dealership is highlighted.]

[A caption reads: “Ask your Toyota dealer about a Toyota Touch-Up Paint Pen”]

To help get your Toyota looking showroom-new again, ask your Toyota dealer about a Toyota Touch-Up Paint Pen.

[A caption reads: “Details make the difference”]

Details Make the Difference.

[A Toyota logo appears.]

Thanks for taking an inside look at your Toyota.

[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look—Toyota Genuine Wiper Blades”]

[Upbeat music plays.]

[A Toyota vehicle drives on snowy and wet surfaces.]

Narrator: Wherever you drive — whatever the weather — maintaining clear vision is vital to your driving security.

[A wiper blade is highlighted.]

[A caption reads: “Toyota Genuine Hybrid Wiper Blades are designed specifically for your Toyota”]
Which is why Toyota Genuine Hybrid Wiper Blades are designed and engineered specifically for your Toyota — to enhance your vision — and your peace of mind.
[A technician installs a wiper blade.]

[Installed wiper blades operate.]
Manufactured and tested to Toyota’s high standards, these innovative wiper blades ensure a precise fit on your Toyota’s windshield — for a clean sweep and a clear view.
[A Toyota vehicle drives in winter.]

[A winter wiper blade is highlighted.]

[A caption reads: “Replace your wipers when you change your tires”]
To combat Canada’s severe winter conditions, changing to Toyota Genuine Winter Wiper Blades when you change to winter tires is a sound seasonal practice.
[Wiper blades are highlighted.]

[A Toyota representative speaks with a woman.]

[Installed wipers operate.]
Specially designed with a wedge-shaped spoiler to keep slush, snow and ice off your windshield, they are the only winter wiper blades tested and approved by Toyota —in temperatures as low as -40o.C. ***the script says ‘in temperatures as low as -40C, but the narrator does not.
[A Toyota vehicle drives on snowy and wet surfaces.]

[A caption reads: “Vehicle shown using visual effects. Production model/options may vary.”]
Their flexible, protective envelope resists tearing and ripping — and their sleek, low-profile design helps minimize wind resistance — while an infinite array of pressure points helps minimize streaking.
[A caption reads: “Details make the difference.”]
Details make the difference.
[A Toyota logo appears.]
Thanks for taking an Inside Look at your Toyota!
[Upbeat music fades to silence.]

[Upbeat music plays.]

[Title, Inside Look — Toyota Brake Service]

[A Toyota vehicle drives along the road. It comes to a stop. It moves on.]

[A caption reads: “Brakes are a key part of your vehicle's safety system”]

Narrator: The brakes on your Toyota are part of a complex system designed to bring your vehicle to a safe, confident stop, whenever you need them.

[A caption reads: “Over time, usage causes wear to brake components”
And friction causes wear.
[A Toyota vehicle drives in winter.]

[A Toyota vehicle drives down a hill.]

[A Toyota vehicle drives along a dirt road.]
In addition, driving in wet or winter conditions can lead to rust formation on brake components — steep declines can result in high brake temperatures — and gravel or muddy roads may contaminate brake components.
[A Toyota vehicle rises on a lift.]

[A caption reads: “Ensure your brakes are inspected regularly”]

[A technician removes a wheel.]
For those reasons, your brakes require regular inspection and periodic servicing to ensure their continued safe and smooth operation.
[A technician inspects the brake system. He works on a part.]
For your peace of mind, as part of your vehicle’s regular recommended maintenance inspection, a Toyota technician will inspect the brake system to determine if its components are still in good condition — or identify parts that may require servicing or replacement.
[A Toyota representative speaks with a woman.
Your Toyota Service Advisor will advise you of any needed service and explain what it includes.
[A technician holds some parts.]

[A Toyota vehicle drives along the road.]

[A caption reads: “Always ask for Toyota Genuine Parts”]
A brake service by a Toyota technician, using Toyota Genuine Parts, engineered and tested specifically for your Toyota, will help promote even wear and smooth operation - — extending brake component longevity.
[A caption reads: “Details make the difference.”]

Details make the difference.

[A Toyota logo appears.]
Thanks for taking an Inside Look at your Toyota.
[Upbeat music fades to silence.]