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Behind the Scenes of Quality Service

Oct 08, 2024

TRUST IN TOYOTA UNIVERSITY TRAINED TECHNICIANS

Who better to service your vehicle than the same caliber of technicians who assembled it? As a Toyota Owner, you expect the highest standards for your vehicle. Thankfully, Toyota University Trained Technicians have you covered. Equipped to service and repair every Toyota make and model, our technicians gain specialized, hands-on training rooted in two foundational Japanese principles that really set them apart from the rest.

Toyota University Logo

And while every member of your Toyota Dealership’s Parts and Service team is committed to efficient and timely service, it’s our Toyota University Trained Technicians who spend the most hands-on time with your vehicle. Discover Toyota University’s unique training can benefit both you and your Toyota.

WATCH OUR TECHNICIANS IN ACTION:

WHAT SETS TOYOTA UNIVERSITY TRAINED TECHNICIANS APART?

Every technician at Toyota goes through an advanced certification process at Toyota University, where they receive top-notch training to diagnose, maintain, and repair all Toyota vehicles, including both gas and Electrified powertrains. They also engage in continuous learning guided by the Japanese principle of Kaizen.

Toyota Technician Tire Service

WHAT IS KAIZEN AND HOW DOES TOYOTA USE IT?

Kaizen is a business philosophy that originated in Japan, combining two words: Kai (improvement) and Zen (good). Together, they translate to “continuous improvement.” This principle drives our Toyota University Trained Technicians to maintain ongoing education and continually improve upon their skills, ensuring they’re always ready to meet your needs and provide the best possible care for your Toyota.

Toyota Maintenance Service

HOW TOYOTA UNIVERSITY TRAINED TECHNICIANS LEARN THROUGH IMMERSIVE TRAINING

At Toyota University, our technicians receive more than just classroom instruction; they embrace a second Japanese principle, known as Genchi Genbutsu, which means “go and see for yourself.” This principle emphasizes the importance of hands-on experience and direct observation. By applying Genchi Genbutsu, our Toyota University Trained Technicians gain practical, real-world knowledge. This approach ensures they are exceptionally well-prepared to service all Toyota models and address any issues effectively when your vehicle arrives at the Dealership.

Toyota Technicians

WHY YOU’LL LOVE SERVICING WITH A TOYOTA UNIVERSITY TRAINED TECHNICIAN

You and your Toyota deserve exceptional service, and that’s exactly what you get with a Toyota University Trained Technician. These experts know your vehicle inside and out, so they can address any specific needs or concerns with ease.

Plus, when you service with us, you can be assured that you’re getting the highest quality Toyota Genuine Parts, expertly installed and specifically designed for your vehicle.

Did you know? Our technicians also handle the disposal of any fluids or chemicals responsibly, adhering to all regulations and Toyota’s strict environmental standards. Your Toyota is in great hands!

HOW ROUTINE MAINTENANCE KEEPS YOUR TOYOTA HEALTHY

Whether you need a routine service, a repair, or have questions about your vehicle, our Toyota University Trained Technicians have you covered with expert care. With our personalized maintenance schedule, you can easily view your vehicle’s service needs and book a regular service appointment in just a few clicks.

Toyota Service

Want more tips for your Toyota? Register for email updates from Toyota Canada to get personalized vehicle information, offers and more right to your inbox.

Link to other Connect Blogs:

What to expect on your service journey

Get to know your Toyota: Parts, Maintenance & Service Intervals

All-Season Tires vs. Winter Tires: 6 Reasons to Switch