Frequently Asked Questions

Here is a list of meanings of recent and current Toyota model cars, trucks and SUVs.

Corolla

Named after the outer envelope or crowning portion of a flower.

Prius

Derived from the Latin prefix meaning "to go before". Prius “c “ indicates the Prius perfect for the city. Prius “v” denotes the most versatile Prius.

Camry

Comes from kan-muri, the Japanese word for crown.

Venza

Venza is a combination of the words "venture" and "Monza," a city in Northern Italy with a racecourse named Autodromo Nazionare Monza. The name was chosen to represent adventure, outdoor leisure and driving performance.

Sienna

Derived from the Italian city of Siena.

RAV4

Recreational Active Vehicle with 4WD.

Highlander

Conveys power, energy and ruggedness.

4Runner

Refers to a combination of 4-wheel drive and off-road runner.

Sequoia

Named after the great redwood Sequoia tree to convey strength, longevity and beauty.

Tacoma

Derived from a native word for snowy mountain. Chosen for its outdoor images of strength and power.

Tundra

Refers to a rugged terrain that conveys strength and robustness.

1. Report vehicle theft to Police and obtain details including report number, officer’s name and badge number
2. Contact Toyota at 1-888-869-6828 (24/7)
3. Provide call centre agent with Police report details
4. Safety Connect’s Stolen Vehicle Locator will work directly with local authorities to determine your vehicle’s location

If your vehicle is located, you will be contacted by the reporting officer.

To confirm if your vehicle is equipped with Safety Connect, please check here

Vehicles distributed by Toyota Canada Inc. ("TCI") are certified as complying with all Canadian safety and emissions regulations. There are an increasing number of differences between these Canadian regulations and the comparable U.S. regulations. At the same time, the complexity of the equipment included in these vehicles is also growing. As a result, TCI is unable to provide Manufacturer's Confirmation Letters, also known as Compliance Letters, of the type required by the U.S. National Highway Traffic Safety Administration ("NHTSA") to import a Canadian-certified vehicle from Canada to the United States under Box 2B of Declaration Form HS7.

While TCI is unable to provide support on importing a vehicle to the United States from Canada, customers/guests may be able to utilize Box 3 of Declaration Form HS7, which involves the use of a Registered Importer. Importation of a vehicle using Box 3 is subject to several conditions and may not be possible for all vehicles. Further information on how to import a vehicle from Canada to the United States under Box 3 can be obtained in NHTSA’s Vehicle Importation Guidelines, which can be accessed here: https://www.nhtsa.gov/sites/nhtsa.gov/files/documents/vig_canada09122017.pdf. Note that you will need to scroll down to the heading “Importing a Canadian-Certified Vehicle under Box 3” on page 2. NHTSA also publishes a list of Registered Importers, which can be accessed here: https://www.nhtsa.gov/importing-vehicle/registered-importers.

Toyota is pleased to present you with an estimated trade-in value of your vehicle based on figures provided by an independent third party, Canadian Black Book^® (CBB), accessible here.

These CBB figures available through toyota.ca are for based on market conditions and the information that you provide and are for reference purposes only. The actual value of your vehicle can only be determined through an appraisal at a participating Toyota dealership and may be less, the same, or more than the figures presented by CBB. Contact your Toyota dealer for an appraisal of the value of your vehicle.

Note: Toyota Canada Inc. is the distributor of new Toyota vehicles in Canada and is responsible for the New Vehicle Warranty but is not involved with assessing used or trade-in vehicle value.

Toyota selects original equipment tire size and grade to match the specifications of the vehicle and to optimize ride comfort and handling. When replacing a tire, you should select one of equal size and grade to the original tire and in accordance with loading requirements. Changing the tire size can affect the vehicle's ride comfort and handling performance and may also affect the operation of features such as the speedometer or odometer.

Snow tires are recommended in regions where average temperatures are below 7 degrees celsius and/or harsh winter conditions exist. You should also select snow tires that are comparable to the original tires on your vehicle.

Visit the Toyota Tire Centre or contact your local Toyota dealer for additional information on suitable tires for your driving needs.

The Vehicle Identification Number, or VIN, is a sequence of 17 alphanumeric characters used to uniquely identify your vehicle. The VIN on vehicles purchased prior to 1992 may consist of fewer digits.

• Toyota VINs beginning with "2" indicate vehicles assembled in Canada.
• Vehicles with VINs beginning with "1", "4", or "5" represent vehicles assembled in the United States.
• Vehicles with VINs beginning with "J" were produced in Japan.
• The 2nd digit indicates the Manufacturer, which is Toyota.
• The next 6 digits (3 through 8) are the Vehicle Description Section (VDS). These provide information on the vehicle, engine, model and body style.
• The ninth digit is a check digit used internally.
• The 10th digit indicates the model year. Letters (except "O" and "Z") were used for vehicles up to the 2000 model year, while numbers are used for 2001 and newer vehicles. For example, "X" means the 1999 model year, "Y" is the 2000 model year and "1" represents the 2001 model year.
• The 11th digit is the plant code.
• Finally, digits 12 – 17 are the unique vehicle serial number.
• The letter "O" is never used in a VIN. "0" always refers to the number zero.

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Privacy Statement

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We will use the information to generate statistics, measure site activity and develop policies to maximize your pleasurable car buying experience. The information will only be used by Toyota Canada Inc., the dealer you choose and Toyota Financial Services.

If you tell us that the information you supply should not be used for further contact, that request will be respected. If, for any reason, you question or are unsure about the security of the information supplied by you, you may contact Toyota Canada Inc.'s call centre by calling Dial and Call 1-888-TOYOTA-8 to speak with a service representative directly.

Your confidential access and use of this site cannot be guaranteed by Toyota Canada Inc. Consequently, Toyota Canada Inc. shall not be responsible for any harm that you or any person may suffer as a result of your access and use of this site.

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