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Basic
Powertrain Warranty
Hybrid-Related Component Coverage
Hybrid Battery
* Whichever comes first
Basic
Powertrain Warranty
Hybrid-Related Component Coverage
Hybrid Battery
Basic
Powertrain Warranty
Hybrid-Related Component Coverage
Hybrid Battery
* Whichever comes first
Warranty service may be obtained from any authorized Toyota dealer. Certain factors or conditions such as negligence, modification or accidents can nullify any of the warranties. See your Toyota dealer for details.
For Warranty Information for a Previous Model Year Toyota or Scion, please visit Owner’s Manual and download an Owner’s Manual Supplement for your vehicle and model year.
Toyota Canada warrants each new vehicle, registered in Canada and operated in Canada or the mainland United States. Warranty begins when the vehicle is registered in service, which may be prior to the date that you purchased it.
Warranty service may be obtained from any authorized Toyota dealer. Certain factors or conditions such as negligence, modification or accidents can nullify any of the warranties. See your Toyota dealer for details.
For Warranty Information for a Previous Model Year Toyota or Scion, please visit Owner’s Manual and download an Owner’s Manual Supplement for your vehicle and model year.
For Warranty Information for a Previous Model Year Toyota or Scion, please visit Owner’s Manual and download an Owner’s Manual Supplement for your vehicle and model year.
For Warranty Information for a Previous Model Year Toyota or Scion, please visit Owner’s Manual and download an Owner’s Manual Supplement for your vehicle and model year.
If you'd like to extend your Extra Care Roadside Assistance coverage, it's easy and affordable.
If you'd like to extend your Extra Care Roadside Assistance coverage, it's easy and affordable.
Or call 1-888-TOYOTA-8.
Roadside Assistance covers 36 months with unlimited kms on new vehicles only. Certified Used Vehicles get 12 months minimum of Roadside Assistance. For full coverage details, see the "Roadside Assistance Program" section of your Toyota Owner's Manual Supplement.
Or towing, in the event that vehicle fails to start after boost
To install your spare whenver you might have a flat tire
Provided in circumstances when keys are locked in your car
Up to 5 litres, or a tow to the nearest charging station or fueling station for EVs
To extract your vehicle if it is immobilized in a ditch, mud, or snow
To your preferred Toyota dealer within 50 km, clostest dealer within 300 km, or Accident Reporting Centre
If, for some reason, you were unable to contact Toyota Roadside Assistance to obtain Towing or Emergency Roadside Service, you may be eligible for reimbursement for applicable expenses. A maximum of $250 applies for Towing and $100 for Emergency Roadside Service. Restrictions apply
Boost your vehicle correctly to avoid possible damage. For further questions and information, please consult your owner's manual for guidance.
[Upbeat music plays.]
[A Toyota vehicle drives along the road.]
[An open hood reveals the vehicle transmission.]
[A caption reads: “The features and functions described in this video might not be applicable to your Toyota model. See your Owner’s Manual for details. Procedure is for the 12-volt battery only. The hybrid traction battery cannot be boosted”]
Narrator: Your Toyota Hybrid has two batteries: the hybrid traction battery and a 12-volt battery that starts the system.
[A fuse box cover and jump-start terminal are highlighted.]
[Two vehicles with open hoods are parked side-by-side.]
If the 12-volt is discharged, you can boost it—just like a gas vehicle—using jumper cables and a second vehicle.
[A caption reads: “Step 1: Open hood, fuse box and jump-start terminal cover“]
[A caption reads: “For 12-volt battery only. Consult your owner’s manual. Features may vary.”]
[A person removes the fuse box cover.]
[A person removes the jump start terminal cover.]
Step 1. Open the hood, the fuse box cover, and the jump-start terminal cover.
[A caption reads: “Step 2: Connect positive cable → Hybrid terminal”
[A person connects a cable to the jump-start terminal.]
Step 2: Connect the positive cable to the Hybrid’s jump-start terminal.
[A caption reads: “Step 3: Connect positive cable → Second vehicle positive terminal”]
[A person connects a cable to a positive terminal,]
Step 3: Connect the other end of the positive cable to the positive terminal of the 12-volt battery in the second vehicle.
[A caption reads: “Step 4: Connect negative cable → Second vehicle 12-volt battery negative terminal
[A person connects a cable to a negative terminal
Step 4: Connect the negative cable to the negative terminal of the second vehicle's 12-volt battery.
[A caption reads: “Step 5: Connect negative cable → Hybrid metallic point
[A person connects a cable to a metallic point.]
Step 5: Connect the other end of the negative cable to the designated metallic point on your Hybrid.
[A Highlander Hybrid 2025 Owner’s Manual is highlighted.] Check your Owner’s Manual for exact locations.
[A caption reads: “Do not attach to Bolts or nuts in fuse box, near ECM or near the inverter”]
[An X is placed over a nut and bolt.]
[An X is placed over an Engine Control Module.]
[An X is placed over an inverter.]
Never clamp to bolts or nuts in fuse box , near ECM or near the inverter.
[A caption reads: “Step 6: Start second vehicle → hold engine speed ~5 min”]
[A tachometer rises slightly.]
Step 6. Start the second vehicle. Hold engine speed slightly above idle for about 5 minutes.
[A caption reads: “ Step 7: Start Hybrid → confirm “READY” light”]
[A foot presses on a brake pedal.]
[An engine stop/start button is highlighted.]
Step 7. On the hybrid, apply the brakes and press the start button.
[A dashboard Ready light is highlighted.]
Confirm the “READY” light turns on in the dashboard.
[A caption reads: “Step 8: Remove cables in reverse order → Close covers”]
[A person removes cables.]
[A person closes a fusebox cover/]
Step 8.: Remove the cables in reverse order and close all covers.
[A Toyota logo appears.]
[A caption reads: “Toyota.ca”]
[Upbeat music fades to silence.]
Boost your vehicle correctly to avoid possible damage. For further questions and information, please consult your owner's manual for guidance.